TERMS AND CONDITIONS AND PRIVACY POLICY FOR INDIE NETWORK INC.

 

The following terms and conditions govern use of all content, services, and products (the “Service”) provided by Indie Network, Inc. (“Indie Network”) and available on the Indie Network site www.indie.network(the “Site”). The Service is owned and operated by Indie Network. The Service is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published from time to time on the Site (collectively, the “Agreement”).

If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, its affiliates, and all users who access the Service, in which case the terms “you” or “your” shall refer to such entity, its affiliates, and users associated with it. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this Agreement and may not use the Service.

Please read this Agreement carefully before accessing or using the Service. By accessing or using any part of the Site, you agree to become bound by this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Service. If these terms and conditions are considered an offer by Indie Network, acceptance is expressly limited to these terms.

General Terms

Content

If you make (or allow any third party to make) material available through the Site (any such material, “Content”), you are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software.

By making Content available, you represent and warrant that:

  • the downloading, copying, and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, or trade secret rights, of any third party;

  • if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;

  • you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;

  • the Content does not contain or install any viruses, worms, malware, trojan horses, or other harmful or destructive content;

  • the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);

  • the Content is not pornographic, does not contain threats or incite violence, and does not violate the privacy or publicity rights of any third party;

  • the Content is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other groups and web sites, and similar unsolicited promotional methods;

  • the Content is not named in a manner that misleads your readers into thinking that you are another person or company; and

  • you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses, and effects of the materials, whether requested to do so by Indie Network or otherwise.

Without limiting any of those representations or warranties, Indie Network has the right (though not the obligation) to, in Indie Network’s sole discretion:

  1. refuse or remove any content that, in Indie Network’s reasonable opinion, violates any Indie Network policy or is in any way harmful or objectionable, or

  2. terminate or deny access to and use of the Service to any individual or entity for any reason. Indie Network will have no obligation to provide a refund of any amounts previously paid.

Changes

We reserve the right to modify these terms at any time and modified terms are effective upon posting to the Site. We will make reasonable efforts to inform you of these changes via email or through the Service. Your continued use of or access to the Service following the posting of any changes to this Agreement constitutes acceptance of those changes. Indie Network may also, in the future, offer new services and/or features including the release of new tools and resources. Such new features and/or services shall be subject to the terms and conditions of this Agreement.

Data

Users may request data related to their personal account and group(s) respectively. Indie Network has the right to refuse repetitive or technically difficult requests. For information about how we collect and share user information please refer to our Privacy Policy.

Termination

Indie Network may terminate your access to all or any part of the Service at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement please contact Indie Network at contact@indienetwork.radio. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimer of Warranties

The Service is provided “as is”. Indie Network and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement. Neither Indie Network nor its suppliers and licensors, make any warranty that the Service will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Service at your own discretion and risk.

Limitation of Liability

In no event will Indie Network, or its suppliers or licensors, be liable with respect to any subject matter of this Agreement under any contract, negligence, strict liability, or other legal or equitable theory for:

  1. any special, incidental or consequential damages;

  2. the cost of procurement for substitute products or services;

  3. for interruption of use, loss, or corruption of data; or

  4. for any amounts that exceed the fees paid by you to Indie Network under this Agreement during the twelve (12) month period prior to the cause of action. Indie Network shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty

You represent and warrant that:

1.       your use of the Service will be in strict accordance with all Indie Network policies and procedures, with this Agreement, and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content), and

2.       your use of the Service will not infringe or misappropriate the intellectual property rights of any third party.

Indemnification

You agree to indemnify and hold harmless Indie Network, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Service, including but not limited to your violation of this Agreement.

Disputes and Choice of Law

This Agreement constitutes the entire agreement between Indie Network and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized agent/employee of Indie Network, or by the posting by Indie Network of a revised version. Any and all disputes arising of this Agreement, termination, or our relationship with you shall be determined by applying laws of the State of Delaware.

If any part of this Agreement is held invalid or unenforceable, that part will be struck, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may not assign your rights under this Agreement without written consent from Indie Network; Indie Network may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

 

ARBITRATION

Dispute resolution and arbitration

By using this Site, you agree that any and all disputes, claims or controversies that you may have against Indie Network arising out of or relating to or connected in any way to (i) your use of this Site (ii) any services obtained from or provided by Indie Network or (iii) this Agreement (including the interpretation and scope of this clause and the arbitrability of the dispute), shall be resolved exclusively by mandatory, binding arbitration initiated through and administered by the American Arbitration Association ("AAA"). You further agree that arbitration will be conducted by a single arbitrator pursuant to the applicable Rules and Procedures established by AAA, and that any arbitration proceeding, if necessary, will be held in New York City or at such other location as may be mutually agreed upon by Indie Network and you. Arbitration will be subject to the Federal Arbitration Act and not any state arbitration law. The arbitrator shall apply Delaware law consistent with the Federal Arbitration Act, and shall honor claims of privilege recognized at law. In order to initiate arbitration with the AAA, you may be responsible for paying a filing fee to the AAA, however, in the event you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Indie Network will reimburse as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. There will be no right or authority for any claims to be arbitrated on a class action or representative basis. YOU UNDERSTAND AND AGREE THAT, BY ACCEPTING THESE TERMS AND CONDITIONS, YOU AND INDIE NETWORK ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION WITH RESPECT TO THE CLAIMS COVERED BY THIS MANDATORY ARBITRATION PROVISION. You are thus giving up your right to go to court to assert or defend your rights. Your rights will be determined by a neutral arbitrator, and not a judge or jury.

All claims you bring against Indie Network must be resolved in accordance with this arbitration provision. All claims filed or brought by you contrary to this provision will be considered improperly filed and void. Should you file a claim contrary to this arbitration provision, Indie Network will notify you in writing of the improperly filed claim, and you must promptly withdraw the claim. If you fail to promptly withdraw the claim after receiving written notice from Indie Network, Indie Network may recover its reasonable attorneys’ fees and costs incurred to enforce this arbitration provision.

Notice; Process

A party who intends to seek arbitration must first send a written notice of the dispute to the other, by certified mail, Federal Express, UPS, or Express Mail (signature required), or in the event that we do not have a physical address on file for you, by electronic mail ("Notice"). Indie Network's address for Notice is: contact@indienetwork.radio

The Notice must (1) describe the nature and basis of the claim or dispute; and (2) set forth the specific relief sought ("Demand"). We agree to use good faith efforts to resolve the claim directly, but if we do not reach an agreement to do so within 30 days after the Notice is received, you or Indie Network may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or Indie Network shall not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. All documents and information disclosed in the course of the arbitration shall be kept strictly confidential by the recipient and shall not be used by the recipient for any purpose other than for purposes of the arbitration or the enforcement of the arbitrator’s decision and award and shall not be disclosed except in confidence to persons who have a need to know for such purposes or as required by applicable law.

Enforceability

If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures established by AAA, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision was not contained herein.

 

Anti-Payola Policy

 

Indie Network Radio Show makes every effort to comply with applicable laws and regulations, including those related to payola. Generally speaking, payola is the payment of money, or other consideration, without announcing that there has been consideration paid in cash or in kind for featuring an artist’s content. To avoid the improper or illegal practice of payola, guidance from regulatory agencies and industry practice requires disclosure that inclusion of artist content has been paid for by the artist. Accordingly, Indie Network Radio Show makes both audio and visual disclosure during its radio show that content has been sponsored by the artist.

 

By using our website, and participating in the Indie Network Radio Show, you acknowledge and agree that appropriate disclosure regarding your sponsored content has been made and that no improper or illegal payola exists regarding your inclusion in the Indie Network Radio Show. You hereby waive any all claims to that effect.

 

 

 

 

PRIVACY POLICY

 

Updated: 06.04.2021

We respect your privacy. This section of this Agreement describes our privacy practices regarding Personal Information we collect from individuals, including when you visit our offices, websites administered or operated by us, and/or our mobile applications (collectively, the “Sites”). 

If you do not agree with all of the terms of this Agreement (including this Privacy Policy), you should not use, browse, or otherwise access any of the Sites.  By browsing or using any of the Sites, you signify your agreement to this Agreement (including this Privacy Policy).

Definition of Personal Information

For the purposes of this Agreement, “Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. 

Personal Information does not include publicly-available information from governmental sources. Information that is provided in the aggregate or that is de-identified is not Personal Information.

Personal Information We May Collect About You – Sources and Categories of Information

Sources of Collection

This section describes the sources from which we may have collected Personal Information about you, and which we may continue to collect. These sources include, but are not limited to:

When you visit the Sites or interact with us in other ways, such as when you request information about our Service or information we provide to the public; visit the Sites; or transmit information through the portal we maintain on behalf of our users. For example, when you pay fees, request documents and certificates, submit other inquiries, call, or otherwise engage with us.

Categories of Personal Information Collected

This section describes the categories of Personal Information we may collect about you.  Included are categories that describe employee as well as client data. These categories include, but are not limited to:

  • Contact information, such as name, physical addresses, email addresses, and other contact information, emergency contacts, account number/username, password, and IP addresses.

  • Unique device and online identifiers, such as device IDs, browsing history, and other similar identifiers.

  • Protected class information, such as gender, age, disability status, citizenship, medical condition, physical or mental disability information collected in the employment context (not from job applicants). Educational and professional background information, such as work histories, employer information, and educational history that would be found on a resume.

  • Audio or visual information, such as recordings of your calls to us.

  • Internet or other electronic network activity, such as information regarding your browsing history, visits to and interaction with our Sites, and information about visits to our social media accounts.

How We Use Personal Information We Collect

This section describes the reasons we may have collected and used Personal Information and why we may continue to collect and use it. These reasons include, but are not limited to:

Providing Services

We use your Personal Information to provide a full range of services, including without limitation: contacting you and responding to your requests and inquiries; facilitating the Service; processing payments; responding to requests for documentation; providing marketing; providing customer service; distributing newsletters and similar materials; improving the Sites; and compliance with applicable laws, regulations, or codes of practice.

Security and Fraud Prevention and Detection

We use information for security purposes such as fraud prevention and detection.  We may use Personal Information to enforce our rights, for fraud prevention, or to protect our company, affiliates, our customers, the Sites, or a third-party website or platform.

Compliance with Laws and to Protect Ourselves

We use your Personal Information to support auditing, legal, and compliance purposes including responding to court orders or subpoenas. We may also share your Personal Information if a government agency or investigatory body requests. We may also use your Personal Information when we are investigating potential fraud or other areas of concern or if we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property, or the rights, property, or safety of others.

Marketing and Recruiting

We use Personal Information to inform you about Indie Network and the services we offer. We may also use your Personal Information to send you information about career opportunities.

Employment and Human Relations Functions

We use Personal Information in connection with our hiring, employment, and job training activities. 

Communications

We use Personal Information to communicate with you about your Service or our relationship with you.  We may contact you about your use of our Sites. We may contact you about your Service or feedback.  We might also contact you about this Agreement.

Debug and Identify Errors

We use your Personal Information to debug and identify and repair errors that impair existing intended functionality.

Statistical Analysis and Research

We may use your Personal Information for statistical analysis and research purposes including analyzing performance.

Other

We may use your Personal Information as otherwise described or permitted by law, for any other purpose as described in this Agreement, or as we may notify you.

In addition, we may use your Personal Information in the aggregate and in a de-identified manner to create case studies, and/or to determine residents' demographics and preferences.  By doing so, we are better able to deliver to you relevant information that you may find to be helpful and informative.

Third Parties With Which We May Share Personal Information

We may share Personal Information with third parties for business purposes. These third parties include, but are not limited to:

  • Our internet, IT, and telecommunications service providers

  • Our payroll administrators, client relationship management services, and payment/payroll processors

  • Service providers such as banks, accountants, and lawyers and entities that provide printing, mailing, or communications services providing services on our behalf

We Do Not Sell Your Personal Information

We do not and will not sell Personal Information.

Additional Information Regarding Our Collection, Use, and Sharing of Personal Information

We may also collect and share Personal Information with third parties to comply with legal obligations; when we believe in good faith that an applicable law requires it; at the request of governmental authorities or other third parties conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of our business, third parties, visitors to the Sites, or the public.  We may also share Personal Information with any person to whom we transfer any of our rights or obligations under any agreement, or in connection with a sale, merger, or consolidation of our business or other transfer of our assets, whether voluntarily or by operation of law, or who is otherwise deemed to be our successor or transferee.

Do Not Track

“Do Not Track” is a privacy preference that users can set in certain web browsers.  We do not comply with automated browser signals regarding tracking mechanisms, which may include "do not track" instructions.

California Data Privacy Rights

If you are a California resident, you may have certain rights with respect to Personal Information as set forth under California law and explained below.

Shine the Light

California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits California residents to annually request, free of charge, information about the Personal Information (if any) disclosed to third parties for direct marketing purposes in the preceding calendar year.  We do not share Personal Information with third parties for their own marketing purposes.

CCPA Rights of Individuals

This section addresses rights provided to California residents under the California Consumer Privacy Act of 2018 (“CCPA”) regarding the Personal Information we collect.  Those rights include the right to know about the Personal Information we collect, the right to request that we delete it, and the right to request that we refrain from selling any Personal Information (the “CCPA Rights”).  The CCPA Rights are described in greater detail below.

Your Right To Request Disclosure of Information We Collect and Share About You

You can request the following information from us, with respect to the Personal Information that we have collected about you in the 12 months prior to our receipt of your request:

  • The categories of Personal Information we have collected about you

  • The categories of sources from which we collected your Personal Information

  • The business or commercial purposes for which we collected the Personal Information

  • The categories of third parties with which we shared your Personal Information

  • The categories of Personal Information we have disclosed or shared for a business purpose

  • The specific pieces of Personal Information we collected

 

Your Right To Request Deletion of Personal Information We Have Collected From You

Upon request, we will delete the Personal Information we have collected about you that is covered by the CCPA, situations where the CCPA authorizes us to retain specific information, including when it is necessary for us to provide you with a good or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; or comply with or exercise rights provided by the law.  The law also permits us to retain specific information for our exclusively internal use, but only in ways that are compatible with the context in which you provided the information to us or that are reasonably aligned with your expectations based on your relationship with us.

We Are Service Providers to Our Clients

When we collect and process Personal Information on our clients, we act as their “service provider,” as that term is defined in the CCPA.  We do not disclose, use, or retain any of the Personal Information we collect when collecting or processing Personal Information on behalf of our clients for any purpose other than the specific purpose of performing the services specified in our contracts with our clients. This means that the Company does not own the Personal Information we collect on behalf of our clients.

Exercising Your Rights and How We Will Respond

To exercise any of the rights above, or to ask a question, you may contact us using the contact information provided on our Sites.

For requests for access or deletion, we will first acknowledge receipt of your request within 10 days of receipt of your request.  We provide a substantive response to your request as soon as we can, generally within 45 days from when we receive your request, although we may be allowed to take longer to process your request in certain jurisdictions or under certain circumstances.  If we expect your request is going to take us longer than normal to fulfill, we will let you know.

Verification of Identity – Access or Deletion Requests

If we are unable to verify your identity with the degree of certainty required based on the type of information or action you are requesting, we will not be able to respond to the request.  We will notify you to explain the basis of the denial.

Authorized Agents

You may designate an agent to submit requests on your behalf.  The agent can be a natural person or a business entity that is registered with the California Secretary of State.

If you would like to designate an agent to act on your behalf, you and the agent will need to comply with our agent verification process.  You will be required to verify your identity by providing us with certain Personal Information as described above, depending on whether you hold an account with us or not and the nature of the information you require, which we will endeavor to match the information submitted to information we maintain about you.  Additionally, we will require that you provide us with written confirmation that you have authorized the agent to act on your behalf, and the scope of that authorization.  The agent will be required to provide us with proof of the agency relationship, which may be a declaration attesting to the agent’s identity and authorization by you to act on their behalf, signed under penalty of perjury.  If the agent is a business entity, it will also need to submit evidence that it is registered and in good standing with the California Secretary of State.  Information to identify and verify your agent can be submitted through the same mechanism and at the same time that you submit information to verify your identity.

Please note that this subsection does not apply when an agent is authorized to act on your behalf pursuant to a valid power of attorney.  Any such requests will be processed in accordance with California law pertaining to powers of attorney.

Requests for Household Information

There may be some types of Personal Information that can be associated with a household (a group of people living together in a single dwelling).  Requests for access or deletion of household Personal Information must be made by each member of the household.  We will verify each member of the household using the verification criteria explained above.

If we are unable to verify the identity of each household member with the degree of certainty required, we will not be able to respond to the request.  We will notify you to explain the basis of our denial.

Our Commitment to Honoring Your Rights

If you exercise any of your rights described in this Agreement, including any CCPA Rights you may have, we will continue to treat you fairly and you will not be denied or charged different prices or rates for goods or services, or provided a different level or quality of goods or services than others.

Personal Information of Minors

Our Sites are not intended for children under the age of 18.  We do not knowingly collect or sell Personal Information of children under 18. To protect their privacy, children under the age of 18 are prohibited from using any of our Sites.

Third Party Sites

From time to time, we may advertise certain third party services through our Sites which we feel will be helpful or relevant to you (collectively, “Third Party Services”).

When you click on a link for a Third Party Service, your web browser will be re-directed to the third party provider of the Third Party Service that you selected.  Third party providers may have privacy policies that are different than this Agreement, and you should read carefully the privacy policies of those vendors prior to releasing any of your information to them, financial or otherwise.

Third Party Services may also require you to agree to certain terms and conditions of use (collectively, “Third Party Conditions”) before using or accessing those services.  Often, Third Party Conditions describe and govern how third party providers use your Personal Information, so you should read carefully all Third Party Conditions prior to releasing any of your information to such third party sites.

We do not endorse, warrant, or guaranty the nature, scope, quantity, availability, or quality of any Third Party Services.  We make you aware of such services solely for your convenience.  If you have any questions, comments, or concerns about any Third Party Service, you are instructed to contact directly the vendor offering the service.

Security

We implement and maintain reasonable security appropriate to the nature of the Personal Information that we collect, use, retain, transfer, or otherwise process.  Our reasonable security program is implemented and maintained in accordance with applicable law and relevant standards; however, there is no perfect security, and reasonable security is a process that involves risk management rather than risk elimination.  While we are committed to developing, implementing, maintaining, monitoring, and updating a reasonable information security program, no such program can be perfect; in other words, all risk cannot reasonably be eliminated. Data security incidents and breaches can occur due to vulnerabilities, criminal exploits, or other factors that cannot reasonably be prevented.  Accordingly, while our reasonable security program is designed to manage data security risks and thus help prevent data security incidents and breaches, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security.

Accuracy & Access

Your Personal Information is accurate to the extent that you provide it correctly and accurately to us or to the party collecting such information.  Errors that you make when entering your Personal Information may result in erroneous information in our database. We provide the ability to review and/or correct information.

To protect your privacy and security, we may take reasonable steps to verify your identity, such as requiring a password and user ID, before we permit any changes to be made to the Personal Information in our database. To view and change the Personal Information that you directly provided to us, contact us using the information provided on our Sites.

Changes to this Agreement

We reserve the right to amend, alter, or otherwise change this Agreement in our sole and absolute discretion.

Contact Us

If you have any questions about this Agreement, or to request a copy of this Agreement in another format, you may email contact@indienetwork.radio.  

 
When contacting the Privacy Officer please be sure to provide your name, your physical address, your email address, your phone number (if you wish to be contacted by telephone), and a description of the question or issue that you wish to have resolved.